Frequently Asked Questions

It is common to have questions about the  cremation process. This section answers some commonly asked questions to help make this process easier for you. If additional questions arise, please feel free to contact our office directly.

What is a Memorial Service?
A service, life celebration, a gathering, a memorial service,  is a ceremony for a deceased person, prior to or after a burial or cremation.  A service of any type  gives the opportunity for family and friends of the deceased to gather and mourn the death of their loved one, to share cherished memories, and to celebrate their life.  A funeral is a vital first step in helping the bereaved heal after the loss of someone special.

What type of service should I have?
If no pre-arrangements have been made, the type of service is entirely up to you.  Although we think about what the deceased may have wanted, it is just as important to consider what the survivors need to help them move forward from this place of intense grief.   Services are usually held at a home, park, lodge,  or place of worship.  There are a wealth of different services, ranging from traditional religious or military services, to something a little more unique.  Our staff are more than happy to work with you to figure out what would be the most appropriate.

Can I personalize the service?
Of course you can! In fact, more and more people are opting for non-traditional, personalized services.  There is no one way to celebrate somebody’s life. Let our staff know exactly what your desires are and they will  help you so your loved one can be honored in the way that is meaningful to your family.

Do we need to have an obituary notice and what is included in one?
It is not necessary at all.  If you would like an obituary, the locations for its publication are varied.  You don't have to have an obituary at all, you may want something short, you may want something that tells a bit about your loved one, or you may want one that is more biographical.  Whatever you would like, we are willing to assist you.  To publish it, you can choose a printed newspaper, TV, radio, our website (depending on the area in which you live, you may not have all of these options).  An obituary lets the public know that a death has occurred, provides them with information about a service, and, more importantly, is a type of SOS that tells those who care about you that a death has occurred and you are emotionally hurting.    Obituaries generally include the deceased’s full name, age, city, and date of birth, as well as the city they were living in when they died.  It also includes the name of the deceased’s survivors ;and the names of anyone else significant in their lives, such as parents, children, or grandchildren.   

Our directors and support staff.....what do they do?
Our  directors and support staff are in charge of all the logistics following a death.  They complete all the necessary paperwork, make arrangements for the transportation of the body, and put into action the choices made by the family in regards to a service, printing requested materials, completing legal paperwork, filing death certificates, and transporting the deceased to their final resting place.  Beyond all of this, our staff are here to provide emotional support and personal guidance in the wake of a loss.

What happens if the death occurs in the middle of the night or on the weekend?
We are here to help, and are available 24 hours a day, 7 days a week, and 365 days a year.

What if a death occurs away from my home town?
We can arrange to have the remains transported and returned to our facility.  You will need to contact our office immediately when the death occurs so we can make the necessary transportation arrangements.